Additional information
| Course Duration | |
|---|---|
| Training Location | |
| Delivery Format |
- From: Apr 12, 2027
- To: Apr 15, 2027
-
Duration:
4 Days
- Location:
Course Code: AX-EMS-001
ISO 22320
2018 Fundamentals: Incident Management, Emergency Response & Coordination
$1,950.00
Course Information
Course Overview
Effective incident management requires more than having an emergency plan. Organisations must be able to establish clear responsibilities, coordinate resources, communicate reliable information and make timely decisions when incidents occur.
ISO 22320:2018 provides internationally recognised guidelines for incident management and focuses on principles that support effective preparation, response and coordination during incidents of different causes, scales and complexity.
This practical training course provides participants with an accessible understanding of ISO 22320:2018 and its application to emergency and incident management. Participants will explore the principles of effective incident response, command and coordination, information management, resource management and communication.
Learning Objectives
- Explain the purpose and key principles of ISO 22320:2018
- Understand the main elements of effective incident management
- Identify roles, responsibilities and coordination requirements during incidents
- Apply structured approaches to emergency preparedness and response
- Understand incident command, control and coordination principles
- Improve emergency communication and information management
- Identify and manage critical response resources
- Support coordination between internal and external stakeholders
- Evaluate emergency exercises and response performance
- Identify lessons learned and improvement opportunities
- Support the development and review of organisational incident-management arrangements
Who Should Attend
- Emergency Management Professionals
- Crisis Management Professionals
- Business Continuity Professionals
- Security Managers
- HSE / SHE Professionals
- Emergency Response Team Members
- Public Safety Officials
- Government Officials
- Operations Managers
- Healthcare Emergency Management Personnel
- Corporate Managers and Executives
- Consultants and Auditors
Course Outline
This course covers the following core modules:
- Fundamentals of ISO 22320:2018
- Emergency Preparedness & Incident Management Planning
- Command, Control & Coordination
- Information & Communication Management
- Resource Management & Operational Response
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