Additional information
| Course Duration | |
|---|---|
| Training Location | |
| Delivery Format |
- From: Mar 16, 2027
- To: Mar 17, 2027
-
Duration:
2 Days
- Location:
Course Code: AX-LMS-003
Developing Core Skills for Administrators & Secretaries
Effective Approaches to Handling Information and Interpersonal Communications
$1,250.00
Course Information
Course Overview
This practical Developing Core Skills for Administrators & Secretaries course is designed to strengthen the essential workplace skills required for administrative and professional effectiveness.
The course focuses on practical techniques for handling information, reading efficiently, taking effective notes, improving memory, communicating with others, managing difficult interactions, and managing time effectively.
Learning Objectives
- Apply practical techniques to improve personal effectiveness at work.
- Read and process information more efficiently.
- Use mind mapping for planning, thinking, note-making, and memory.
- Understand how memory works and apply practical techniques to remember information.
- Improve their ability to remember names, information, and workplace requirements.
- Communicate more effectively with colleagues and other stakeholders.
- Use verbal and non-verbal communication more effectively.
- Give and receive feedback appropriately.
- Communicate ideas clearly and confidently.
- Identify and manage common workplace time-wasters and interruptions.
- Improve effectiveness when preparing presentations and working in teams.
- Manage information overload more effectively.
Who Should Attend
- Administrators and Secretaries
- Executive Assistants and Personal Assistants
- Office Professionals
- Administrative Coordinators
- Team Assistants
- Project Support Professionals
- Customer Service Professionals
- Supervisors and Team Members
- Professionals working in office environments
- Staff working in project and operational teams
- Anyone seeking to improve personal efficiency and workplace effectiveness
Course Outline
This course covers the following core modules:
- Personal Effectiveness, Reading & Note-Making
- Memory Skills & Information Retention
- Communication & Working Effectively with Others
- Results-Oriented Time Management
- Applying Core Skills in the Workplace
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